You can connect multiple devices to a single account, with the maximum number of devices determined by the subscription plan you select. Key points to remember about this feature are:

• Accounts can be accessed on various platforms, regardless of the platform used for initial sign-up (e.g., Android, iOS, macOS, Windows).
• The number of devices allowed depends on the subscription plan, potentially permitting an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices goes beyond the plan limit, prompting users to disconnect extra devices upon login.
• Each device can be associated with up to two accounts, whether it is a computer or a mobile device.

Absolutely! You have the opportunity to enjoy Whale NPV for China without any fees indefinitely through the "Daily Check-in" feature. Each day, you're provided with 15 minutes of complimentary usage time. Additionally, you can earn 1 point for every successful referral, which can be redeemed for a 1-day pass. Here are the key details:

• Whale NPV for China is dedicated to providing the "Daily Check-in" feature for free indefinitely.
• New users get an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you're encouraged to use our services without any limitations on usage. However, please keep in mind that server access is limited to locations included in the free plan.
• You can accumulate points by engaging in our referral program and then redeem them for various types of plans.

Certainly! We offer a 15-minute daily trial period. To start your trial, kindly follow these steps:

1. Download the Whale NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and could be terminated at any time without prior notification.

Whale NPV for China prioritizes user privacy, guaranteeing that no logs of activity or connections are maintained. Additionally, the NPV service refrains from storing any data that could be utilized to trace specific network actions or behaviors back to a particular user.

You can reach out to us using the methods listed below:

• Website: http://koolwhalenpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us using the methods listed below:

• Website: http://koolwhalenpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Whale NPV for China accommodates web applications such as Telegram, WhatsApp, and Gmail, which operate over HTTPS. This mode can adjust routing for both HTTP (port 80) and HTTPS (port 443), allowing access to the web versions of these applications. Nevertheless, the application versions might use a range of other ports.

To guarantee access, the following steps should be taken:

• Utilize the "Global Mode" option found in the routing settings.
• Change the proxy settings of the application. For instance, here’s how to alter the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any connected devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a specific device.

Forgetting usernames or passwords is quite common, and we strive to make the recovery process as easy as possible. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment record.
• If you've forgotten your password, simply utilize the "forgot password" feature found in the app.

We've observed that some users find it challenging to select a server after choosing a region.

To make things easier, we now only show regions. Heibao will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will exclusively show regions, but each region consists of hundreds of servers. When you pick a region, Heibao will automatically connect you to the server that provides optimal performance based on your network conditions.
• If you are not happy with the server you're connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can continue this process until you find a server that suits your requirements.

Typical reasons for network problems include:

• Slow local internet speeds (without employing an NPV)
• Elevated user traffic at specific NPV server sites

To address these problems, you may want to try the following approaches:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with various network connections like WiFi, 4G, or 5G with the NPV disabled to pinpoint any connectivity issues. For instance, if your WiFi connection is unstable, consider switching to a mobile data connection.
• Disable the NPV, select a different server location, and reconnect
• If you prefer to remain linked to the same geographic area, disconnect and reconnect, as this could connect you to another server within the same locale.
• Keep conducting these tests until you identify the most appropriate server for your needs.

Global Mode: This configuration enables NPV for all internet activities, which may result in slower performance for local websites and applications.

Split Mode: This mode applies NPV only to sites that are restricted due to geographic limitations, like Google, YouTube, and Netflix, while allowing access to local networks for Chinese sites.

You can modify the routing mode in the App Settings.

If you encounter issues accessing specific websites or apps, consider switching to "Global Mode."

Please reach out to us if you require any further assistance.

You can accumulate points by referring friends and redeem them for rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media accounts or blog.
• You will earn 1 point for each friend who successfully refers, which you can trade for a 1-day pass.
• Once you have redeemed your points, you can view your redeemed plans in the "My Account" section.
• For a referral to be deemed successful, your referred friend must download and start using the app. If they download it but do not engage with the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but don’t see the associated plan in your account right away, please wait for approximately 5 minutes, then log out and log back in.
• If you continue to encounter problems after following these steps, please take a screenshot of your payment confirmation and contact us for further support.

By configuring an NPV on your Android device, you can ensure that all your activities remain secure. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

An NPV creates a virtual network by linking several computers virtually. Originally designed for speed and security, it now focuses mainly on privacy, encryption, and accessing restricted content.